Quality

“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.” Peter F. Drucker

At Gentian Services, we recognise this. From the very beginning, our ethos of quality permeates all that we do in terms of process, products and supply chain. Gentian is currently in the implementation stage of ISO 13485 which is the ISO standard for medical devices. Gentian is implementing the sections of the standard which cover both design and manufacture of products for the medical devices industry. Final certification audit is due in Feb 2014.

Process

  • Gentian Services uses the Stage Gate process model in product development and new product introduction projects. This model ensures that we fulfil the requirements you specify, that we manage project costs appropriately, and that we control product performance and functionality.
  • In conjunction with the Stage Gate model, we also employ the PMI’s (Project Management Institute) PMBOK framework to copperfasten our delivery on quality, cost and schedule.

Products

  • Gentian has a proven track record of designing for and attaining CE, FCC and FAA compliance on various projects. We have achieved UL certification for laboratory equipment on certain projects and we are routinely audited by TUV to ensure continued compliance.
  • Gentian products are designed for compliance with specified standards from the appropriate regulatory bodies.
  • Gentian manages the compliance process from design concept to attainment of appropriate certification.

Supply Chain

  • Gentian Services ensures that all suppliers are not only audited, but that they meet the appropriate quality standards for each product and customer.

Gentian Services’ commitment to quality is apparent not only in our products and processes, but also in our approach and in the long-term relationships we cultivate with our clients.

  • We allign ourselves closely to you and we measure our success by yours.
  • We invest our personal attention in every product.
  • Our strong engineering expertise takes your product from concept to completion while you save on costs and benefit from a shortened time to market.
  • You are free to concentrate on your core activities, secure in the knowledge that your product is reaping the benefits of sound design, shrewd engineering and a consistent, closely monitored manufacturing process.

For Gentian Services, quality really is a habit.

From the start Gentians attitude and flexibility have been excellent. This coupled with their technical design capability and manufacturing expertise has meant that our projects have been completed quicker and at a lower overall cost to us.

- Richard O Neill. R+D Manager AGC instruments.

Sectors we work with

  • Handheld Electronic Devices
  • Analytical Instrumentation
  • Electronic Products for the Medical Sector

Irish Office:
Gentian Services LTD
Unit 89.1,
Shannon Freezone West,
Shannon , Co Clare
T: +353 61 704 986
info@gentianservices.com